Four generations of HYLA air and surface cleaning systems.
Yes. HYLA is still in business.
HYLA began in 1990 and has grown into an international brand serving customers in more than 80 countries. More than 35 years later, HYLA continues moving forward with its water-based cleaning technology, current products, and an international network supporting customers around the world.
For customers in the United States and Canada, HYLA North America is the Official Authorized Master Importer of HYLA. Our team brings decades of combined HYLA experience to helping people understand their systems, choose useful accessories, and feel supported throughout ownership.
Whether you have a question about the current HYLA EST, need a replacement part, or are looking for service for the HYLA you already own, you have a team to contact.
HYLA North America
6567 Kinne Road, Building 1A
Syracuse, NY 13214
Phone: (315) 410-4697
Email: info@hylanorthamerica.com
Online: Contact HYLA North America.
More Than 35 Years of HYLA—and Still Moving Forward
HYLA’s story began with the first prototype in 1990. Since then, the system has developed through several generations, including the NST, GST, and today’s HYLA EST. Those earlier model names are part of HYLA’s history—not a sign that the company has disappeared.
HYLA also continues investing in its future. Its announced plans include expanded production capacity through a new facility in Slovenia, with construction scheduled to begin in 2026.
For an owner, though, company history is only part of the answer. What matters just as much is knowing where to turn today when you need help with the system in your home.
Get to Know HYLA North America
At HYLA North America, we believe the relationship should continue long after a HYLA comes home.
Our work starts with understanding what matters to you. You may be exploring HYLA for the first time, learning how to use an attachment, or returning to us after years of ownership. Our goal is to make that conversation welcoming and useful.
We provide personalized purchasing assistance for people considering HYLA EST, along with owner resources, accessories, replacement items, and service options. You can speak with our team about the system and get help understanding the next step.
We bring our combined experience to those everyday conversations. Sometimes the question is about a whole-home cleaning routine. Sometimes it is simply, “Which hose do I need?” Both deserve attention.
Yes, You Can Still Get Help With Your HYLA
Servicing and Tune-Ups
HYLA North America offers a HYLA Tune-Up Service for owners whose systems need attention. The service includes inspection and servicing, with details available on the service page.
Tell our team which HYLA model you have and what you need help with. Whether you are asking about performance, maintenance, or a particular part, that conversation gives us a useful starting point.
Replacement Parts and Accessories
Our online shop includes HYLA EST parts and accessories, along with a dedicated collection for HYLA GST and NST owners. The older-model collection includes items such as hoses, tubes, brushes, and other accessories.
An older HYLA model does not mean you have nowhere to turn. Browse the HYLA GST and NST collection, or contact us for help identifying the item you need and checking its availability.
Guides and Everyday Support
The My HYLA Customer App gives HYLA EST owners access to product guides, maintenance information, troubleshooting resources, and shopping for accessories and replacement parts. It also includes instructions and videos to help owners understand their systems.
You can use those resources when you need a refresher, then contact our team when you need more personal assistance.
What HYLA Offers Today
HYLA EST is the current water-based air and surface cleaning system. It brings air washing and household surface cleaning together: incoming air passes through water while the appropriate HYLA tools help remove dust, hair, grit, and other loose material from surfaces around the home.
That means HYLA is not limited to one floor or one cleaning job. The system and its attachments support cleaning across carpets, furniture, mattresses, hard floors, and other household areas.
For someone considering a new HYLA, our team provides personalized purchasing assistance. We can explain the current system, the attachments that come with it, and the optional accessories that fit the way you clean.
Frequently Asked Questions
Is HYLA still in business in 2026?
Yes. HYLA remains active internationally, and HYLA North America continues offering current products, accessories, replacement items, service options, and customer support.
How long has HYLA been in business?
HYLA’s history dates to 1990, giving the brand more than 35 years of experience. Today, HYLA serves customers in more than 80 countries.
Can I still get help with an older HYLA?
Yes. Contact HYLA North America about your model and the help you need. Our shop includes a dedicated GST and NST collection, and our team can help you check parts availability and discuss service options.
How do I contact HYLA North America for service?
Call (315) 410-4697, email info@hylanorthamerica.com, or use our online contact form. Our address is 6567 Kinne Road, Building 1A, Syracuse, NY 13214.
Are HYLA North America and HYLA USA the same company?
No, HYLA North America and HYLA USA are separate companies. Our team welcomes all HYLA owners and is happy to help.
Where can I buy HYLA in the USA?
To learn more about getting your HYLA, contact HYLA North America, the Official Authorized Master Importer of HYLA for the U.S. and Canada. Our team provides personalized purchasing assistance so you can understand the system, explore available accessories, and choose the setup that fits your home. HYLA accessories and replacement items can also be purchased through the HYLA North America online shop.
HYLA Is Here, and So Are We
Whether your HYLA is new to your home or has been part of your routine for years, we want you to feel comfortable reaching out.
A question about an attachment, a replacement part, or servicing is a reason to start a conversation. You do not have to know exactly what you need before contacting us.
HYLA North America is here today, and we are committed to supporting HYLA owners for years to come.
How You Can Get Your HYLA
Get personalized help from our HYLA team. We can answer your questions, help you understand the system, and arrange a personalized presentation so you can see HYLA in action.
Call HYLA North America: (315) 410-4697